Sustainable Journeys Nepal

Terms and Conditions

General booking guidance for Nepal trips. Your final proposal or invoice will carry the exact inclusions, exclusions, payment dates, and policies for your confirmed itinerary.

Typical Inclusions

  • Accommodation, transfers, guides, permits, meals, and activities only where clearly mentioned in the confirmed proposal.
  • Airport assistance, private vehicle support, and sightseeing are provided according to the agreed day-wise itinerary.
  • Local government taxes are included when stated in the final quotation.
  • A trip coordinator or local contact is shared for confirmed bookings where operational support is included.

Typical Exclusions

  • Flights, visa or entry documentation costs, personal expenses, insurance, tips, and meals not mentioned in the confirmed inclusions.
  • Monument entry fees, optional activities, porter services, guide upgrades, and hotel upgrades unless included in writing.
  • Costs caused by weather, road blocks, flight delays, health issues, natural events, government restrictions, or force majeure.

Booking and Payment

  • Bookings are confirmed only after the required advance payment and written confirmation from Sustainable Journeys.
  • The balance payment timeline will be shared in the proposal and must be completed before or during travel as agreed.
  • Rates can change until services are confirmed, especially for hotels, flights, permits, and seasonal availability.

Cancellation and Changes

  • Cancellation charges depend on the confirmed hotels, transport, permits, flight tickets, and vendor policies.
  • Date changes, route changes, and group-size changes are subject to availability and may change the final cost.
  • Non-refundable services will be identified wherever possible before confirmation.

Travel Conditions

  • Nepal mountain travel can be affected by weather, road conditions, flight operations, altitude, and local regulations.
  • Travelers are responsible for carrying valid ID, required documents, appropriate clothing, medicines, and travel insurance where advised.
  • High-altitude treks require honest fitness disclosure and may need itinerary changes for safety.

Liability

  • Sustainable Journeys coordinates confirmed travel services but is not liable for losses caused by force majeure, third-party disruption, or traveler negligence.
  • Travelers must follow safety guidance from guides, hotel staff, transport providers, and local authorities.
  • Any dispute will be handled according to the jurisdiction and terms stated in the final booking confirmation.